Shipping & Returns


Shipping Information

At this time Chicago Athletic Association Hotel ships only to locations in the United States using our primary carrier.  Our expectation is to ship all orders within 72 hours of payment being made. Additional shipping fees may be applicable for rural areas not normally serviced. Additional shipping fees may be assessed for orders exceeding weight of thirty pounds.
Ground — $15 flat rate
2nd Day — $30 flat rate


Easy Returns & Exchanges

Returns are accepted up to 30 days after receipt for a full refund less shipping charges. 

Please mail returns and/or exchanges to:

Attn: Concierge Desk Returns Department

Chicago Athletic Association Hotel
12 S. Michigan Avenue
Chicago, IL 60603